Welcome to Ekakshrastore.com! 

We are dedicated to providing you with an exceptional shopping experience. This Shipping and Return Policy outlines our guidelines and procedures for shipping orders and processing returns. Please read this policy carefully before making any purchases on our website.

Shipping Policy:

1. Order Processing:

We strive to process and ship orders promptly. Orders are typically processed within  1-3 business days after payment confirmation. Please note that processing times may be longer during peak seasons.

2. Shipping Methods:

We offer a variety of shipping options to suit your needs. Shipping methods available and their estimated delivery times will be displayed during the checkout process. Please select the desired shipping method before completing your order.

3. Shipping Fees:

Shipping fees are calculated based on the shipping method selected, destination, and order weight. The shipping cost will be displayed during the checkout process before you make a payment.

4. Tracking Information:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment.

5. Delivery Timeframes:

Delivery times vary depending on the shipping method and destination. While we strive to provide accurate delivery estimates, please note that actual delivery times may be affected by factors beyond our control, such as customs clearance and local delivery services.

Return Policy:

1. Eligibility for Returns:

We want you to be completely satisfied with your purchase. If you are not satisfied or have received a damaged or defective product, you may be eligible for a return. To initiate a return, please follow the steps outlined in our Return Policy.

2. Return Process:

To initiate a return, please follow these steps:

Log in to your Ekakshrastore.com account and go to the "My Orders" section.

Select the order containing the product you wish to return and click on the "Return Item" button.

Fill out the return request form, providing relevant details and reasons for the return.

Our customer support team will review your request and respond within 2 business days with further instructions.

3. Return Shipping:

The cost of return shipping for eligible products will be borne by the customer, unless the return is due to a mistake on our part, such as shipping the wrong item or a damaged/defective product.

4. Refund Process:

Once your return is received and inspected, we will process the refund within 7 business days. The refund will be issued in the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

5. Contact Us:

If you have any questions or need further assistance regarding shipping, returns, or any other matter, please contact our customer support team at ekakshrastore@gmail.com.

By shopping at Ekakshrastore.com, you agree to abide by our Shipping and Return Policy. Thank you for choosing us for your shopping needs!